Onepiece8 Privacy Policy – Our Commitment to Protecting Your Data

1 Introduction & Scope of This Policy

Onepiece8 ("we", "Platform") takes our responsibility to every member's privacy seriously. This Privacy Policy applies to all information collected through the official onepiece8 website, the mobile app for iOS and Android, and any interactions you have with our platform including communications with our customer support team.

This document is written in plain, easy-to-understand language because we believe you deserve to know exactly what happens with your personal data — not just dense legal text. If you have any questions after reading this policy, our team is available via 24/7 live chat.

This Privacy Policy should be read together with the Terms and Conditions onepiece8, which forms part of the overall agreement between you and our platform.

2 Types of Personal Data Collected

Onepiece8 collects two main categories of information:

Information you provide directly:

• Full name as shown on official identification documents.
• Date of birth for age verification.
• Email address for account communications.
• Phone number for two-factor authentication.
• Bank account details for deposit and withdrawal purposes.
• Government-issued ID (MyKad or passport) for the KYC process.
• Residential address for account records.

Information collected automatically:

• IP address and general location information.
• Device type, operating system, and app version in use.
• Gaming activity history and transaction records within the platform.
• Session data and login logs including access time and date.
• Usage data including pages visited and session duration.

3 Purpose of Data Collection and Use

Onepiece8 collects and uses your personal data solely for the following purposes:

• Account management — to create, manage, and verify your member account.
• Transaction processing — to process deposits, withdrawals, and any financial transactions on the platform.
• Identity verification (KYC) — to meet legal requirements related to age and identity verification.
• Platform Security — to detect and prevent fraud, money laundering, and suspicious activity.
• Customer support — to enable our team to provide effective support whenever you need help.
• Platform communications — to send important notifications regarding your account, policy changes, and security information.
• Product improvement — to understand how the platform is used and make relevant improvements.
• Responsible gaming — to monitor gameplay patterns and identify members who may need assistance.

We do not use your data to send marketing communications on behalf of third parties. Any promotional emails you receive from onepiece8 relate solely to our own platform offerings, and you may unsubscribe at any time.

4 Sharing Information With Third Parties

Onepiece8 does not sell your personal data. However, under limited and controlled circumstances, we may share information with the following parties:

• Payment processors — to allow deposit and withdrawal transactions to be processed securely. These processors are bound by strict confidentiality agreements.
• Game providers — the minimum information needed to access games (such as a session ID) is shared with our licensed providers.
• KYC verification services — approved third parties assist with the identity verification process to a high security standard.
• Legal authorities — in cases where disclosure is required by law, court order, or a valid request from a competent authority.

5 Cookies and Tracking Technologies

Onepiece8 uses cookies and similar tracking technologies to enhance your experience on the platform. These include:

• Essential cookies — required for core platform functions such as login session management. These cookies cannot be disabled.
• Performance cookies — helps us understand how the platform is used so we can improve it.
• Preference cookies — stores your preferences such as language and display theme.

You can manage cookie settings through your web browser preferences. Disabling certain cookies may affect the functionality of some parts of the platform. The onepiece8 mobile app uses device identifiers that serve the same purpose as cookies.

6 Data Retention & Security Measures

All personal data of onepiece8 members is stored in a server environment protected by multiple layers of security:

• Data encryption in transit using 256-bit TLS/SSL protocols.
• Data encryption at rest for sensitive information such as financial details.
• Role-based access control — only authorised staff may access specific data.
• Continuous security monitoring and intrusion detection systems.
• Periodic data backups to ensure service continuity.
• Regular independent security audits to identify and address any vulnerabilities.

Your data is retained for as long as necessary for the purposes stated in this policy, or as required by applicable Malaysian law. Once the retention period expires, data will be securely deleted or anonymised.

7 Your Rights Regarding Personal Data

As a onepiece8 member and in accordance with Malaysia's Personal Data Protection Act, you have the following rights:

To exercise any of the above rights, please contact our support team via live chat or email. We will process your request within 30 business days. Please note that some deletion requests may not be fully executable if the data is required to fulfil legal obligations.

8 Children's Privacy

The onepiece8 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.

Should we discover that information from a minor has been collected without our knowledge, the relevant account will be terminated immediately and all associated information will be removed from our systems.

If you become aware or suspect that someone under the age of 18 has registered on our platform, please contact our support team immediately.

9 Third-Party Links & Services

The onepiece8 platform may contain links to content or services provided by third-party game providers. When you access such content, the respective third party's privacy policy will apply in place of the onepiece8 Privacy Policy.

Onepiece8 is not responsible for the privacy practices of any third party. We recommend reading each third party's privacy policy before providing them with any personal information directly.

10 Changes to This Privacy Policy

Onepiece8 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. The "Last Updated" date at the top of this document will always indicate the version currently in effect.

For material changes — particularly those affecting how we use your data — we will provide appropriate notice via:

• In-app notifications via the onepiece8 mobile app.
• On-screen message displayed upon logging into the platform.
• Email to the address registered to your account.

Continued use of the platform after any policy changes take effect will be considered your acceptance of the updated version. We encourage you to review this page periodically to stay informed about how we protect your information.

11 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following methods:

• Live Chat — available 24 hours a day, 7 days a week within the onepiece8 platform or app. This is the fastest way to get a response.
• Email — [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.